PRIVACY
Kaizen Teams is built for dental practices that need clear accountability without giving up control of their organization's data. This page explains what we handle and how we protect it.
Last updated: July 1, 2026
Kaizen Teams helps dental practices organize job descriptions, SOPs, checklists, training materials, compliance documents, performance audits, paygrade tiers, and related team accountability workflows.
Depending on how your practice uses the platform, this may include account details, organization details, employee profile information, uploaded documents, videos, checklist evidence, audit notes, generated SOPs, quizzes, reports, and support messages.
We use information to provide, maintain, secure, and improve Kaizen Teams, including account access, workflow generation, training support, performance snapshots, compliance reminders, and customer support.
When AI-assisted features are used, the relevant content is processed to help generate or refine job descriptions, SOPs, quizzes, reports, paygrade guidance, and other practice workflows requested by your organization.
Your organization's data stays private to your organization. Kaizen Teams does not use your practice data to train AI models.
We do not sell practice data. Access to customer information is limited to what is needed to operate, secure, support, and improve the service.
We may work with trusted providers for hosting, storage, analytics, security, communication, AI processing, and customer support. These providers are used to run Kaizen Teams and are expected to handle information only for the services they provide to us.
We may also disclose information when required by law, to protect rights and safety, to prevent abuse, or as part of a business transfer such as a merger, acquisition, or reorganization.
We use administrative, technical, and organizational safeguards designed to protect customer information. No online service can guarantee perfect security, but we work to keep practice data protected and access-controlled.
We retain information for as long as needed to provide the service, meet legal or operational requirements, resolve disputes, maintain backups, and enforce agreements.
Authorized users may update certain account and organization information through the product. Your practice can also request help with access, correction, export, or deletion of information, subject to legal, security, and operational limits.
If your practice uses Kaizen Teams to manage employee information, the practice is responsible for deciding what information is entered and for handling employee requests under applicable workplace and privacy obligations.
For privacy questions or requests, contact us through the support page. Please include your practice name, your role, and the request you want us to review.